During the COVID-19 pandemic, businesses are dealing with a patchwork of mask-wearing policies. For a variety of reasons, some customers refuse to wear masks. This can be a nightmare for public-facing workers!
Learning Objectives:
Course Outline:
Duration:
0.5 hours
Target Audience:
General; Retail; Banking; Public-facing employees
Features:
Accessible, audio, mobile
Module(s):
40979EN